I have a Postmates charge on my card ending in **** on the date of Oct *, **** for Sush...

GetHuman5350855's Overcharge/Strange charge issue with Postmates from October 2020

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Help with my Postmates issue
First: share to improve GetHuman5350855's odds
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GetHuman5350855's next move: find and follow the right step-by-step guide.
Postmates doesn't have a customer phone number that is answered by an agent. Instead, GetHuman5350855 will need to dig through the advice provided by Postmates, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman5350855 can let us know if they help or not.
Before contacting them, items GetHuman5350855 may need:
Account holder name, Email address on the account, Phone number, and Billing address
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman5350855's own words
I have a Postmates charge on my card ending in **** on the date of Oct *, **** for Sushi Grill and I would like to know what name is on the card for the order under the email L*****@***.com

GetHuman5350855 did not yet indicate what Postmates should do to make this right.

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Postmates

Overcharge/Strange charge issue
Reported by GetHuman5350855
Oct 9th, 2020 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 2732 others
0 customers following this

Timeline

GetHuman5350855 started working on this issue
Oct 9th, 2020 6:23pm