I never received my order and i was charged. SUPPORT is saying because i reported issue...

GetHuman-mpringle's customer service issue with Postmates.com from May 2019

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The issue in GetHuman-mpringle's own words
I never received my order and i was charged. SUPPORT is saying because i reported issues before with orders that were incorrect or missing items, that i wont be getting a refund on a order that i never received... I never received a text or anything letting me know that my driver had arrived. I ordered numerous times (check my history) and i always got my order. I want a full refund and investigation into this matter because this is theft.
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Postmates.com

Customer service issue
Reported by GetHuman-mpringle
May 9th, 2019 - a mon ago
I have an issue with Postmates.com too
Not resolved
Seen by 10 customers so far
Similar issue to 40526 others
0 customers following this
Timeline
GetHuman-mpringle started working on this issue
May 9th 1:13am
GetHuman-mpringle indicated the issue is not fixed yet.
May 12th 11:15am
GetHuman-mpringle indicated the issue is not fixed yet.
May 12th 11:15am
GetHuman-mpringle indicated the issue is not fixed yet.
May 12th 11:16am
GetHuman-mpringle shared this issue with your circles on Google+
May 12th 11:16am