I have used them several times and EVERY time, my order had issued. On * occassions, m...
GetHuman2597318's customer service issue with Postmates.com from March 2019
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The issue in GetHuman2597318's own words
I have used them several times and EVERY time, my order had issued. On * occassions, my dessert order was ignored and I was given whatever and another time, I received my drink with hair and dirt on the drink cover and my box smashed. Additionally, I went to give the restaurant another shot and found that postmates hasn't been taking orders for this particular restaurant. I know it's not Hip Hop Chicken and Fish Benning Rd because I go there in person and my order is always perfect. When I contacted them, they said that PostMates calls in the orders and picks them up. They never see what the customer orders.
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