I have used them several times and EVERY time, my order had issued. On * occassions, m...

GetHuman2597318's customer service issue with Postmates.com from March 2019

Help with my Postmates.com issue
The issue in GetHuman2597318's own words
I have used them several times and EVERY time, my order had issued. On * occassions, my dessert order was ignored and I was given whatever and another time, I received my drink with hair and dirt on the drink cover and my box smashed. Additionally, I went to give the restaurant another shot and found that postmates hasn't been taking orders for this particular restaurant. I know it's not Hip Hop Chicken and Fish Benning Rd because I go there in person and my order is always perfect. When I contacted them, they said that PostMates calls in the orders and picks them up. They never see what the customer orders.
GetHuman2597318 did not yet indicate what Postmates.com should do to make this right.
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Postmates.com

Customer service issue
Reported by GetHuman2597318
Mar 26th, 2019 - 24d ago
I have an issue with Postmates.com too
Fixed
Seen by 4 customers so far
Similar issue to 37646 others
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Timeline
GetHuman2597318 started working on this issue
Mar 26th 3:55pm
GetHuman2597318 shared this issue with friends on Facebook
Mar 26th 3:56pm
GetHuman2597318 indicated the issue is not fixed yet.
Mar 29th 4:12pm