Hi, my name is Gabrielle uzarowski. I ordered Postmates delivery today from a restauran...

GetHuman-audrenn's customer service issue with Postmates.com from March 2019

1 view
 | 
36468 similar
 | 
0 following
Help with my Postmates.com issue
First: share to improve GetHuman-audrenn's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-audrenn's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-audrenn will want to follow the link below to head to their help center. We will check on GetHuman-audrenn later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-audrenn may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman-audrenn's own words
Hi, my name is Gabrielle uzarowski. I ordered Postmates delivery today from a restaurant in Houston. However the restaurant was in the airport which it did not state on the app. It let me order delivery $** worth and the guy could not pick it up. I waited almost * hours, never got the food because he can’t pick it up and it says i will be charged an extra $* for cancelling it. I’ve never had a problem and I love postmates but I would really appreciate a refund. And I also feel bad for the driver because he tried to go into the airport.. it’s been a really bad experience and I know it’s a mistake that that restaurant is available to order from. Any help would be greatly appreciated. Thank you.
GetHuman-audrenn did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman-audrenn fixed the problem
We are waiting for GetHuman-audrenn to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-audrenn fixes it.
This email address isn't valid

Postmates.com

Customer service issue
Reported by GetHuman-audrenn
Mar 12th, 2019 - 5 mons ago
I have an issue with Postmates.com too
Not resolved
Seen by 1 customer so far
Similar issue to 36468 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-audrenn started working on this issue
Mar 12th 11:47pm