Hi, my name is Gabrielle uzarowski. I ordered Postmates delivery today from a restauran...

GetHuman-audrenn's customer service issue with Postmates.com from March 2019

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The issue in GetHuman-audrenn's own words
Hi, my name is Gabrielle uzarowski. I ordered Postmates delivery today from a restaurant in Houston. However the restaurant was in the airport which it did not state on the app. It let me order delivery $** worth and the guy could not pick it up. I waited almost * hours, never got the food because he can’t pick it up and it says i will be charged an extra $* for cancelling it. I’ve never had a problem and I love postmates but I would really appreciate a refund. And I also feel bad for the driver because he tried to go into the airport.. it’s been a really bad experience and I know it’s a mistake that that restaurant is available to order from. Any help would be greatly appreciated. Thank you.
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Customer service issue
Reported by GetHuman-audrenn
Mar 12th, 2019 - 5 mons ago
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GetHuman-audrenn started working on this issue
Mar 12th 11:47pm