The restaurant could not make my order and I was called over ** minutes after ordering...

GetHuman-trackfix's customer service issue with from February 2019

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The issue in GetHuman-trackfix's own words
The restaurant could not make my order and I was called over ** minutes after ordering about this with another **-** minutes until the food could arrive. I canceled and was charged for cancelling due to a lack of information on postmates end. This is a horrible first experience, I was charged due to the restaurant not having my food... not sure how that makes any sense from a customers standpoint. Definitely not using this service again nor recommending it. This deserves a negative review on all platforms, as it’s pretty upsetting to charge a customer for a lack of service on postmates end.
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Customer service issue
Reported by GetHuman-trackfix
Feb 15th, 2019 - 8 mons ago
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Feb 15th 10:28pm