I called in an order at Denny's * hours ago and still have not received my order. I hav...
GetHuman2216771's customer service issue with Postmates.com from February 2019
Help with my Postmates.com issue
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GetHuman2216771's next move: find and follow the right step-by-step guide.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2216771 will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2216771 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Postmates.com has better answers for you: Postmates.com Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2216771 may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman2216771's own words
I called in an order at Denny's * hours ago and still have not received my order. I have been charged for the order and charged for something else. I do not have an account with postmates. I was sent a message an hour ago asking what building I was at. I sent a message back and have nothing since. I tried calling the number, but it rings once and hangs up. I want my money put back into my account. This is no way to do business.
GetHuman2216771 did not yet indicate what Postmates.com should do to make this right.
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