I reported a problem with my order last week, but was never Credited. My order was from...

GetHuman-stefmace's customer service issue with Postmates.com from January 2019

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The issue in GetHuman-stefmace's own words
I reported a problem with my order last week, but was never Credited. My order was from the restaurant "The simple things" There was hair in my soup, and I didn't receive the key lime pie at all. I received a message stating that I would get a $*.** refund that was never received. The refund offered does not cover the cost of the soup and the pie.
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Customer service issue
Reported by GetHuman-stefmace
Jan 23rd, 2019 - 8 mons ago
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Seen by 2 customers so far
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GetHuman-stefmace started working on this issue
Jan 23rd 6:07pm