My order took almost * hours to get to my location. My food was super cold. I was upset...

GetHuman-ztollers's customer service issue with Postmates.com from January 2019

2 views
 | 
26896 similar
 | 
0 following
Help with my Postmates.com issue
First: share to improve GetHuman-ztollers's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ztollers's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ztollers will want to follow the link below to head to their help center. We will check on GetHuman-ztollers later to make sure it's all set or try to help escalate.
The issue in GetHuman-ztollers's own words
My order took almost * hours to get to my location. My food was super cold. I was upset because you can’t re-heat French fr*es over. I was missing a burger. The other two burgers were cold and the bread was hard. The store is only * minutes away and my food was extremely cold and distasteful. I would like a full refund for my order because I had to discard of my food. And now I have nothing to eat for dinner being as though I just spent all on Shake Shack. If i can’t be granted a full refund I will find myself deleting this app. And be done with using it ever again!
GetHuman-ztollers did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman-ztollers fixed the problem
We are waiting for GetHuman-ztollers to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Postmates.com email you?
This email address isn't valid
Follow this issue
See how GetHuman-ztollers fixes it.
This email address isn't valid

Postmates.com

Customer service issue
Reported by GetHuman-ztollers
Jan 13th, 2019 - a mon ago
I have an issue with Postmates.com too
Not resolved
Seen by 2 customers so far
Similar issue to 26896 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Email address on the account
Phone number
Billing address
Timeline
GetHuman-ztollers started working on this issue
Jan 13th 10:18pm