Hi they charged my card after the second cancelling. I had put pick up rather than deli...
GetHuman1955014's customer service issue with Postmates.com from January 2019
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Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1955014 will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1955014 can let us know if they help or not.
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The issue in GetHuman1955014's own words
Hi they charged my card after the second cancelling. I had put pick up rather than delivery and I didn’t know how else to modify the order after it’s been made. As well as the location of where to drop food off. There were not modifiers after the order has been made so I didn’t have any other option I saw other than to cancel the order. Could you please refund my money as it was unfairly charged and I didn’t know about this policy.
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