After I tried a free trial for membership on Postmates, it automatically charged me...

GetHuman-zxl's customer service issue with Postmates.com from January 2019

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The issue in GetHuman-zxl's own words
After I tried a free trial for membership on Postmates, it automatically charged me $**.** for a one-year membership from **** to **** which I don't want because I was highly impressed by the service during my free trial. I have sent email to postdates customer service but I got no response and I called my bank, the bank claimed they can't interfere with the transaction. I want postdates to cancel my membership from ****-**** and send the money back.
GetHuman-zxl did not yet indicate what Postmates.com should do to make this right.
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Postmates.com

Customer service issue
Reported by GetHuman-zxl
Jan 8th, 2019 - a mon ago
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Timeline
GetHuman-zxl started working on this issue
Jan 8th 2:23pm