Hi ordered something off postmates. *The first issue is that the postmatrd said they de...
GetHuman-alishzai's customer service issue with Postmates.com from January 2019
Help with my Postmates.com issue
First: share to improve GetHuman-alishzai's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-alishzai got the right customer help using our suggestion.
The issue in GetHuman-alishzai's own words
Hi ordered something off postmates. *The first issue is that the postmatrd said they delivered my ordered but I hadn’t received it so I filed a complaint that i didnf recive it. *Postmates emailed me that it was my fault that I didnt get my order. *Then later after the ** minutes I received my order but when i opened up my order it was burnt. I contacted postmates again and told them the issue that I had received my order but it wad burnt. I attached a picture too, they gave me $** credit which doesn’t even cover the amount I paid. I couldn’t even eat my order yet I pay for it, how is that fair? I dont want credit, what will I do with credit. I wont be ordering from there.*I told them everything that I havr mentioned above yet they emailed saying they cant do anything. Its not ky fault that I got burnt food. Is that what you do with customers. Make them pay for food even if it is burnt and it wasnt the customers fault.
GetHuman-alishzai did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman-alishzai fixed the problem
We are waiting for GetHuman-alishzai to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.