Hi ordered something off postmates. *The first issue is that the postmatrd said they de...

GetHuman-alishzai's customer service issue with Postmates.com from January 2019

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Hi ordered something off postmates. *The first issue is that the postmatrd said they delivered my ordered but I hadn’t received it so I filed a complaint that i didnf recive it. *Postmates emailed me that it was my fault that I didnt get my order. *Then later after the ** minutes I received my order but when i opened up my order it was burnt. I contacted postmates again and told them the issue that I had received my order but it wad burnt. I attached a picture too, they gave me $** credit which doesn’t even cover the amount I paid. I couldn’t even eat my order yet I pay for it, how is that fair? I dont want credit, what will I do with credit. I wont be ordering from there.*I told them everything that I havr mentioned above yet they emailed saying they cant do anything. Its not ky fault that I got burnt food. Is that what you do with customers. Make them pay for food even if it is burnt and it wasnt the customers fault.
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Postmates.com

Customer service issue
Reported by GetHuman-alishzai
Jan 8th, 2019 - a mon ago
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GetHuman-alishzai started working on this issue
Jan 8th 6:42am