I had some late night munchies and ordered taco bell. I was charged $** more than what...

GetHuman-daniilna's customer service issue with Postmates.com from January 2019

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The issue in GetHuman-daniilna's own words
I had some late night munchies and ordered taco bell. I was charged $** more than what was listed. I know delivery fees, right? Well my wife had a coupon or whatever its is you guys give out, so that cant be it. The order was cancelled but you guys still took my money. No credit or anything back. Then when I tried later you guys did the same thing. I have an email stating that it was cancelled and the next order will be billed by the "credit" of the previous purchase, that didnt happen. So basically for ordering some taco bell I'm paying $**. Call me back at ********** or just simply refund me my money into my account, not "credit".
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Postmates.com

Customer service issue
Reported by GetHuman-daniilna
Jan 8th, 2019 - a mon ago
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GetHuman-daniilna started working on this issue
Jan 8th 1:13am