Everytime I try to order food it says my card can not be authorized despite there being...

GetHuman1721230's customer service issue with Postmates.com from December 2018

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The issue in GetHuman1721230's own words
Everytime I try to order food it says my card can not be authorized despite there being money in my account. I won a $*** post mates gift card from ellen that I have been trying to use but my account is locked or something. I cannot use the promo code on anyone else’s account so i’m just **** out of luck. I need my account to be unlocked or to be able to use the promo code with another persons account.
GetHuman1721230 did not yet indicate what Postmates.com should do to make this right.
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Customer service issue
Reported by GetHuman1721230
Dec 9th, 2018 - 6 mons ago
I have an issue with Postmates.com too
Not resolved
Seen by 3 customers so far
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GetHuman1721230 started working on this issue
Dec 9th, 2018 5:33am