I placed my order at *:**pm and it said it would arrive about an hour after which I was...

GetHuman-kemae's customer service issue with Postmates.com from December 2018

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The issue in GetHuman-kemae's own words
I placed my order at *:**pm and it said it would arrive about an hour after which I was fine with. The order status has been on “being picked up” for over an hour and the estimated delivery time is now *pm and keeps getting pushed back. I just want to know why this is happening and if theres a way to either cancel my order and get refunded or have my food delivered ASAP because I have health issues to wherr I have to eat every certain amount of hours and I placed my order specifically to fit that schedule.
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Customer service issue
Reported by GetHuman-kemae
Dec 5th, 2018 - a mon ago
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GetHuman-kemae started working on this issue
Dec 5th, 2018 3:16am