My name is Shanen Watson. I'm a restaurant manager at the Thirsty Lion in San Tan addre...

GetHuman1676790's customer service issue with Postmates.com from December 2018

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Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman1676790's own words
My name is Shanen Watson. I'm a restaurant manager at the Thirsty Lion in San Tan address: **** E Williams Field Rd Suite *** Gilbert, AZ *****. We just had a delivery under first name Hamlet. The guest called and said they did not receive * items from their order. The driver did not check the items and left without the * missing items. I credited the items plus an additional discount for the inconvenience. Does the restaurant receive a credit as well due to the driver not delivering the correct items? Please contact me at the store ***-***-**** if you have any questions. Thank you.
GetHuman1676790 did not yet indicate what Postmates.com should do to make this right.
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Postmates.com

Customer service issue
Reported by GetHuman1676790
Dec 3rd, 2018 - 6 mons ago
I have an issue with Postmates.com too
Not resolved
Seen by 5 customers so far
Similar issue to 19600 others
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Timeline
GetHuman1676790 started working on this issue
Dec 3rd, 2018 3:45am