I orderes twice, but cancelled both orders with * minute and expected a full refund but...

GetHuman1665690's customer service issue with Postmates.com from December 2018

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Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1665690 will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1665690 can let us know if they help or not.
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Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman1665690's own words
I orderes twice, but cancelled both orders with * minute and expected a full refund but my account had already been charged. I need the money back.
GetHuman1665690 did not yet indicate what Postmates.com should do to make this right.
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Postmates.com

Customer service issue
Reported by GetHuman1665690
Dec 1st, 2018 - a yr ago
I have an issue with Postmates.com too
Not resolved
Seen by 4 customers so far
Similar issue to 19298 others
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Timeline
GetHuman1665690 started working on this issue
Dec 1st, 2018 3:20am