I got two notifications on my phone, one that my Postmates order was accepted and anoth...

GetHuman-ssbusse's customer service issue with Postmates.com from November 2018

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The issue in GetHuman-ssbusse's own words
I got two notifications on my phone, one that my Postmates order was accepted and another that it was ready for delivery. I saw both of them at once and immediately opened the app and cancelled the order, causing a cancellation fee. The address and phone number on my account was not mine, so I removed my credit card number that had been used for the order and also reset my password. I would like to get in contact with somebody about how I can get a refund with this, because unfortunately I could not find a phone number for a help line.
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Postmates.com

Customer service issue
Reported by GetHuman-ssbusse
Nov 26th, 2018 - 10 mons ago
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Timeline
GetHuman-ssbusse started working on this issue
Nov 26th, 2018 2:31am