On ******** I ordered from Braums! I had a call from the driver saying I need to talk t...

GetHuman1619407's customer service issue with Postmates.com from November 2018

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The issue in GetHuman1619407's own words
On ******** I ordered from Braums! I had a call from the driver saying I need to talk to the restaurant, I had to tell them my order I’m guessing because of the language barrier ! Then he got lost only coming a few blocks! By the time I got our order the food was cold! I had surgery and can’t drive or walk and this was a disappointment to say the least! I had to use a different delivery service because of this! When I Complained on the app it said that it was a resolved but it hasn’t I was still charged! My email is different now and I can’t change it unless I delete account and restart! Why would I w this kind of service?? Shelly Williamson
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Customer service issue
Reported by GetHuman1619407
Nov 25th, 2018 - 10 mons ago
I have an issue with Postmates.com too
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Seen by 2 customers so far
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GetHuman1619407 started working on this issue
Nov 25th, 2018 12:08am