Hello,*I have reached out multiple times to get a refund issues for a $**.** charge tha...

GetHuman-becky_so's customer service issue with Postmates.com from December 2018

19949 similar
0 following
Help with my Postmates.com issue
First: share to improve GetHuman-becky_so's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-becky_so's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-becky_so will want to follow the link below to head to their help center. We will check on GetHuman-becky_so later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-becky_so may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman-becky_so's own words
Hello,*I have reached out multiple times to get a refund issues for a $**.** charge that I received after my * day free trial. I cancelled it right on the *th day and was assured I would not be charged but I was. I sent an email to support and was told I would receive a refund in *-** days but I have not received it. I deleted my payment card from the postmates app, is this why I have no received a refund? Please do not send me another automated message as I have received two with no resolution.*Thank you,*Becky
GetHuman-becky_so did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman-becky_so fixed the problem
We are waiting for GetHuman-becky_so to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Postmates.com's attention and get better help faster. Tap below to get started.
Having Postmates.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Postmates.com email you?
This email address isn't valid
Follow this issue
See how GetHuman-becky_so fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-becky_so
Dec 5th, 2018 - a mon ago
I have an issue with Postmates.com too
Not resolved
Seen by 2 customers so far
Similar issue to 19949 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-becky_so started working on this issue
Dec 5th, 2018 4:01pm