STILL haven't received my refund!!!!!

GetHuman1524416's customer service issue with Postmates.com from November 2018

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Help with my Postmates.com issue
GetHuman1524416's next move: find and follow the right step-by-step guide.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1524416 will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1524416 can let us know if they help or not.
The issue in GetHuman1524416's own words
I was trying to get my lunch and it never came. ... I never received my Chipotle delivery on Postmates and it states that it was delivered. I want a refund now because this was never resolved and it happened last week!
It was incredibly frustrating because it said the food was delivered, and it never came. There was no number to call and get the food and it is very frustrating because this should have been resolved by now.
I want my money refunded now.
This was my first order and I had heard good things about Postmates. Now I think otherwise and I am extremely upset and disappointed with the customer service, delivery and service.
I have emailed and contacted customer support numerous times and it is still not resolved.
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Postmates.com

I ordered Chipotle for lunch.
Customer service issue
Reported by GetHuman1524416
Nov 8th, 2018 - 3 years ago
Fixed
Seen by 19 customers so far
Similar issue to 16117 others
0 customers following this
Items needed
Account holder name
Email address on the account
Phone number
Billing address

Timeline

GetHuman1524416 started working on this issue
Nov 8th, 2018 5:17pm
GetHuman1524416 indicated the issue is not fixed yet.
Nov 13th, 2018 2:03am
GetHuman1524416 indicated the issue is not fixed yet.
Nov 13th, 2018 2:05am
GetHuman1524416 indicated the issue is not fixed yet.
Nov 13th, 2018 2:07am
GetHuman1524416 indicated the issue is not fixed yet.
Nov 13th, 2018 2:08am
GetHuman1524416 indicated the issue is not fixed yet.
Nov 13th, 2018 2:11am
GetHuman1524416 indicated the issue is not fixed yet.
Nov 13th, 2018 2:12am
GetHuman1524416 indicated the issue is not fixed yet.
Nov 13th, 2018 2:16am
GetHuman1524416 indicated the issue is not fixed yet.
Nov 13th, 2018 2:18am
GetHuman1524416 indicated the issue is not fixed yet.
Nov 13th, 2018 2:23am
GetHuman1524416 indicated the issue is not fixed yet.
Nov 13th, 2018 12:34pm
GetHuman1524416 indicated the issue is not fixed yet.
Nov 13th, 2018 12:47pm
GetHuman1524416 indicated the issue is not fixed yet.
Nov 13th, 2018 12:49pm
GetHuman1524416 indicated the issue is not fixed yet.
Nov 13th, 2018 12:53pm
GetHuman1524416 indicated the issue is not fixed yet.
Nov 13th, 2018 12:57pm
GetHuman1524416 indicated the issue is not fixed yet.
Nov 13th, 2018 12:58pm