My order was picked up by a bike rider that has now taken *and a half hour in transit...

GetHuman-kaleabzg's customer service issue with Postmates.com from November 2018

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The issue in GetHuman-kaleabzg's own words
My order was picked up by a bike rider that has now taken *and a half hour in transit. I live a barely ** minutes car ride from the the restaurant I ordered from. How is this possible? My first order was canceled after it was sent to a non participating Nandos, I had to re order. Now it was sent on a bike, who's riding the highway to get here. My order was placed at **:**. It has been almost * hours waiting.
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Postmates.com

Customer service issue
Reported by GetHuman-kaleabzg
Nov 1st, 2018 - a mon ago
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GetHuman-kaleabzg started working on this issue
Nov 1st 6:29pm