Sometimes I give a cash tip to the driver, so I really don’t like that you force me to...

GetHuman1379022's customer service issue with from October 2018

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The issue in GetHuman1379022's own words
Sometimes I give a cash tip to the driver, so I really don’t like that you force me to give a tip through the app. I tipped my driver $* cash tonight (a very generous tip based on my purchase and distance he had to drive for delivery), yet the app forced me to tip again, so I added .** which looks really cheap. Please add an option where the customer can choose a cash tip was given. Thank you. The only reason I have to use your service so often is that I can’t drive to get groceries because I have brain cancer, so ordering food delivery is the only way I can eat.
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Customer service issue
Reported by GetHuman1379022
Oct 20th, 2018 - 3 mons ago
I have an issue with too
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Seen by 2 customers so far
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GetHuman1379022 started working on this issue
Oct 20th, 2018 12:04am