Hello, I cancelled my free trial during the week only to find out it wasn't actually ca...

GetHuman1186691's customer service issue with Postmates.com from September 2018

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The issue in GetHuman1186691's own words
Hello, I cancelled my free trial during the week only to find out it wasn't actually cancelled! When I checked my bank account activity this morning, I saw $** was withdrawn from my account. I need my postmates account cancelled immediately and the money refunded. I think the wifi I had access to when I cancelled may have had something to do with the problem. Please cancel the account and refund my money. Thank you.
GetHuman1186691 did not yet indicate what Postmates.com should do to make this right.
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Postmates.com

Customer service issue
Reported by GetHuman1186691
Sep 23rd, 2018 - 2 mons ago
I have an issue with Postmates.com too
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Seen by 2 customers so far
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Timeline
GetHuman1186691 started working on this issue
Sep 23rd 11:35am