Dear Postmates Team,**I ordered Jack In The Box on October **, **** with an estimated d...
GetHuman-welshfel's customer service issue with Postmates.com from October 2018
Help with my Postmates.com issue
First: share to improve GetHuman-welshfel's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-welshfel's next move: go to the Postmates.com help center.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-welshfel will want to follow the link below to head to their help center. We will check on GetHuman-welshfel later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-welshfel may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman-welshfel's own words
Dear Postmates Team,**I ordered Jack In The Box on October **, **** with an estimated delivery time of **:**. At **pm, however, I received a notification informing me that I had received my order. Needless to say, I never received this order. Additionally, the driver's behavior on the real time delivery map was erratic and indicated that he never drove close to my location. The driver's name was Cameron B. I would expect that a full refund is in order. My account is tied to my phone number: (***) ***-****. Please let me know if any further information is needed. **Thank you,**Phillip Williams
GetHuman-welshfel did not yet indicate what Postmates.com should do to make this right.
I have an issue with Postmates.com too
How GetHuman-welshfel fixed the problem
We are waiting for GetHuman-welshfel to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.