There was an issue with my card being overcharged, but it looks like it was taken care...

GetHuman1020736's customer service issue with Postmates.com from August 2018

Help with my Postmates.com issue
The issue in GetHuman1020736's own words
There was an issue with my card being overcharged, but it looks like it was taken care of by my bank. Could you please tell me if my account is open so I can order? I'm not sure how you look that up, but my phone number is ***-***-****, email is TriciaH*****@***.com, or my address is **** N. Pine Grove Apt *** Chicago, IL *****.**Thanks!*Tricia
GetHuman1020736 did not yet indicate what Postmates.com should do to make this right.
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Postmates.com

Customer service issue
Reported by GetHuman1020736
Aug 21st, 2018 - 3 mons ago
I have an issue with Postmates.com too
Fixed
Seen by 7 customers so far
Similar issue to 7835 others
0 customers following this
Items needed
Account holder name
Email address on the account
Phone number
Billing address
Timeline
GetHuman1020736 started working on this issue
Aug 21st 9:52pm
GetHuman1020736 indicated the issue is not fixed yet.
Aug 21st 10:55pm