Not satisfied

GetHuman980917's customer service issue with Postmates.com from August 2018

7 views
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6795 similar
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0 following
Help with my Postmates.com issue
GetHuman980917's next move: find and follow the right step-by-step guide.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman980917 will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman980917 can let us know if they help or not.
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The issue in GetHuman980917's own words
Get an exchange or refund. ... I placed a order and it was not correct I want a refund and the driver can pick up because I can't use it very upset I specifically put what I needed and it was ignored.
I wrote everything out that I was requesting and it was ignored.
I would like an exchange because I can't go to exchange the items and I don't have the receipt as well as my son still need the diapers im very disappointed that it shows this issue has been resolved when it hasn't been.
I was because I have a medical issue and this service was helping to relieve some of my stress but now I have to consider another service.
Emailing all this and it feels like a waste of time.
I have an issue with Postmates.com too
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Postmates.com

Diapers and laundry detergent
Customer service issue
Reported by GetHuman980917
Aug 11th, 2018 - a yr ago
I have an issue with Postmates.com too
Fixed
Seen by 7 customers so far
Similar issue to 6795 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Email address on the account
Phone number
Billing address
Timeline
GetHuman980917 started working on this issue
Aug 11th, 2018 11:20pm
GetHuman980917 indicated the issue is not fixed yet.
Aug 12th, 2018 12:21am
GetHuman980917 indicated the issue is not fixed yet.
Aug 12th, 2018 12:44am
GetHuman980917 indicated the issue is not fixed yet.
Aug 12th, 2018 12:51am
GetHuman980917 indicated the issue is not fixed yet.
Aug 12th, 2018 12:52am