I am Jacob Upton with Postmates fleet. I recently did an order to baskin Robin's for a...

GetHuman-jacobyru's customer service issue with Postmates.com from August 2018

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I am Jacob Upton with Postmates fleet. I recently did an order to baskin Robin's for a customer. I paid with the postmate card and after paying realized that I did not get one of the items in my order. I went back into the ice cream shop and had to pay with my personal card because the postmate card locked up. I have photos of the receipts of what happened. Is there any way I can be compensated for purchasing through my own card?
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Postmates.com

Customer service issue
Reported by GetHuman-jacobyru
Aug 9th, 2018 - 7 mons ago
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Timeline
GetHuman-jacobyru started working on this issue
Aug 9th, 2018 11:30pm
GetHuman-jacobyru confirmed the issue is fixed. Hooray!
Aug 13th, 2018 11:16pm