While waiting for my order I was informed that two of the items I wanted weren’t availa...

GetHuman-koinoyok's customer service issue with Postmates.com from August 2018

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While waiting for my order I was informed that two of the items I wanted weren’t available. The first being the bacon cheeseburger toaster and the second being a brownie and cookie dough master blast from my local sonic. I informed my Postmates that I’d opt to not get the sandwich and go for the Oreo blast instead. However after looking at my order not only was I charged for the item(s) I didn’t get, I was charged a *.** delivery fee although I payed *.** for postmates unlimited until the **st of August. I’d like a refund for the item(s) I didn’t receive and the delivery fee I was charged.
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Postmates.com

Customer service issue
Reported by GetHuman-koinoyok
Aug 8th, 2018 - 7 mons ago
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Timeline
GetHuman-koinoyok started working on this issue
Aug 8th, 2018 6:25pm
GetHuman-koinoyok indicated the issue is not fixed yet.
Aug 8th, 2018 11:29pm
GetHuman-koinoyok confirmed the issue is fixed. Hooray!
Aug 11th, 2018 9:37pm