Placed an order through postmates app. When the delivery person arrived for pickup - th...
GetHuman924415's customer service issue with Postmates.com from July 2018
Help with my Postmates.com issue
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The issue in GetHuman924415's own words
Placed an order through postmates app. When the delivery person arrived for pickup - the order was not ready. I contacted the restaurant, and asked why the order was not prepared. The said their online portal is not set up yet, so they don’t have access to orders placed online. Postmates charged me the initial fee for the order and then a susequent fee for cancellation. I’d like a full refund, as no service was rendered.
GetHuman924415 did not yet indicate what Postmates.com should do to make this right.
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