I put in an order at McDonalds. When the driver arrived there they were only doing bre...

GetHuman-nkistler's customer service issue with Postmates.com from July 2018

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The issue in GetHuman-nkistler's own words
I put in an order at McDonalds. When the driver arrived there they were only doing breakfast and didn’t have what I originally ordered. He offered to put in a new order over the phone without me resubmitting the order in the app, which I offered to do. The new order he put it over the phone was far less than the original order, but I was still charged original amount. Now I’m stuck at the tip screen because I don’t want to tip on an order that’s not the correct amount. I was never given a receipt so I don’t know the exact amount but the new order was less than half the cost of the original $** order.
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Customer service issue
Reported by GetHuman-nkistler
Jul 25th, 2018 - 10 mons ago
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GetHuman-nkistler started working on this issue
Jul 25th, 2018 10:54pm