I am being charged randomly for the postmates premium subscription for th E last year o...

GetHuman-ishatrak's customer service issue with Postmates.com from July 2018

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The issue in GetHuman-ishatrak's own words
I am being charged randomly for the postmates premium subscription for th E last year or more.. I found out this issue in December of **** and canceled the subscription in app. Sent a support email too but I still am being charged. I also deleted my card info and the app from my phone, it blows my mind how inefficient and bad ur payment methods are to keep in stored and charge people for an ENTIRE YEAR. I NEED THIS REFUNDED BECAUSE I HAVE NOT USED UR AWFUL APP IN ABOUT * MONTHS. LEAVE ALONE PREMIUM. PLEASE REFUND MY MONEY TO ME. I'M USING CAPS BECAUSE THIS IS A PERSISTENT ISSUE AND SEEMS UNRESOLVABLE BY YOU.
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Postmates.com

Customer service issue
Reported by GetHuman-ishatrak
Jul 24th, 2018 - 10 mons ago
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Timeline
GetHuman-ishatrak started working on this issue
Jul 24th, 2018 3:28pm
GetHuman-ishatrak indicated the issue is not fixed yet.
Aug 11th, 2018 10:21pm
GetHuman-ishatrak indicated the issue is not fixed yet.
Aug 11th, 2018 10:22pm