I ordered some items from Shake Shack on Sunday June ** at around *:**PM. The items inc...

GetHuman-dulramir's customer service issue with Postmates.com from June 2018

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The issue in GetHuman-dulramir's own words
I ordered some items from Shake Shack on Sunday June ** at around *:**PM. The items included: * shack burgers, * hot dog, and * fries. When my order arrived, I found * burger, * fries, and * shake. I realized the completely wrong order had been delivered to me. After calling the shake shack located on Rosecrans Ave, they requested that I drive to the location if I was to obtain my correct order. At this point, I have not only received the incorrect order, but I am forced to drive to pick up my own food if I wish to enjoy the meal I paid to be delivered to me. I am completed disappointed with today’s service on behalf of post mates, and I would like my payment reimbursed.
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Postmates.com

Customer service issue
Reported by GetHuman-dulramir
Jun 25th, 2018 - 6 mons ago
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GetHuman-dulramir started working on this issue
Jun 25th 4:40am