My order was cancelled by Postmates. I received an email saying I needed to change my...
GetHuman-aprillew's customer service issue with Postmates.com from June 2018
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The issue in GetHuman-aprillew's own words
My order was cancelled by Postmates. I received an email saying I needed to change my order because some of the items I ordered were not available. I called the restaurant and they said that all the items I ordered were available. The menu for Peaches has several errors that need to be corrected. I ordered the Peaches special and the menu does not give you options to pick certain items. My credit card card was charged and I would like a refund. I am not pleased with how Postmates service, and how my order was handled . Postmates told the restaurant they would call me to see what I wanted for some of the options for what I ordered, I was never called, I was sent a message.
GetHuman-aprillew did not yet indicate what Postmates.com should do to make this right.
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