My order was cancelled by Postmates. I received an email saying I needed to change my...

GetHuman-aprillew's customer service issue with Postmates.com from June 2018

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The issue in GetHuman-aprillew's own words
My order was cancelled by Postmates. I received an email saying I needed to change my order because some of the items I ordered were not available. I called the restaurant and they said that all the items I ordered were available. The menu for Peaches has several errors that need to be corrected. I ordered the Peaches special and the menu does not give you options to pick certain items. My credit card card was charged and I would like a refund. I am not pleased with how Postmates service, and how my order was handled . Postmates told the restaurant they would call me to see what I wanted for some of the options for what I ordered, I was never called, I was sent a message.
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Postmates.com

Customer service issue
Reported by GetHuman-aprillew
Jun 10th, 2018 - a yr ago
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Timeline
GetHuman-aprillew started working on this issue
Jun 10th, 2018 1:26pm