My order was cancelled by Postmates. I received an email saying I needed to change my...

GetHuman-aprillew's customer service issue with from June 2018

260 similar
0 following
Help with my issue
First: share to improve GetHuman-aprillew's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-aprillew's next move: find and follow the right step-by-step guide. doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-aprillew will need to dig through the advice provided by, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-aprillew can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if has better answers for you: Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-aprillew may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman-aprillew's own words
My order was cancelled by Postmates. I received an email saying I needed to change my order because some of the items I ordered were not available. I called the restaurant and they said that all the items I ordered were available. The menu for Peaches has several errors that need to be corrected. I ordered the Peaches special and the menu does not give you options to pick certain items. My credit card card was charged and I would like a refund. I am not pleased with how Postmates service, and how my order was handled . Postmates told the restaurant they would call me to see what I wanted for some of the options for what I ordered, I was never called, I was sent a message.
GetHuman-aprillew did not yet indicate what should do to make this right.
I have an issue with too
How GetHuman-aprillew fixed the problem
We are waiting for GetHuman-aprillew to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-aprillew fixes it.
This email address isn't valid

Customer service issue
Reported by GetHuman-aprillew
Jun 10th, 2018 - a yr ago
I have an issue with too
Not resolved
Seen by 2 customers so far
Similar issue to 260 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-aprillew started working on this issue
Jun 10th, 2018 1:26pm