Ever since I began working for this company I've noticed every month my ratings are gra...
GetHuman-tyronmar's customer service issue with Postmates.com from June 2018
Help with my Postmates.com issue
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Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-tyronmar will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-tyronmar can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Postmates.com has better answers for you: Postmates.com Help Center
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The issue in GetHuman-tyronmar's own words
Ever since I began working for this company I've noticed every month my ratings are gradually going down from *.* for no reason I pick up and deliver in a timely manner and make sure you tensions of there what else can a driver do this reminds me of uber your ratings dropped from the time you began with no real explanation. I haven't been driving for Postmates in months why are my ratings dropped so suddenly I did four deliveries within two days that's ridiculous two deliveries I had to cancel because the stores were closed does that count against me?
GetHuman-tyronmar did not yet indicate what Postmates.com should do to make this right.
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