on May **th, we placed an order for Shake Shack to be delivered to our hotel with an approx. **-** min wait. after an hour and ten mins. our postmate CALLED us and let us know that he was waiting for our order. ** minutes later we got our order entirely CANCELLED and had no food at all. we were told i was going to get a credit and I never did. Can someone please let me know when and how much my credit is going to be?
I trust that Postmates.com will make this right and come up with a resolution that is fair.