on May **th, we placed an order for Shake Shack to be delivered to our hotel with an ap...

GetHuman-catgole's customer service issue with Postmates.com from June 2018

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The issue in GetHuman-catgole's own words
on May **th, we placed an order for Shake Shack to be delivered to our hotel with an approx. **-** min wait. after an hour and ten mins. our postmate CALLED us and let us know that he was waiting for our order. ** minutes later we got our order entirely CANCELLED and had no food at all. we were told i was going to get a credit and I never did. Can someone please let me know when and how much my credit is going to be?
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Customer service issue
Reported by GetHuman-catgole
Jun 4th, 2018 - 6 mons ago
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GetHuman-catgole started working on this issue
Jun 4th 5:26pm