I ordered chocolate vegan cake from Postmates online and then when I received the cake...

GetHuman-alyssong's customer service issue with Postmates.com from May 2018

Help with my Postmates.com issue
The issue in GetHuman-alyssong's own words
I ordered chocolate vegan cake from Postmates online and then when I received the cake it was a traditional eggs and cow milk cake. I feel discriminated against because as a vegan many people do not feel that a vegan diet should be respected or acknowledged when it comes to ordering food. I called Urth cafe to see if they ran out of vegan cafe so just sent me a traditional cake instead but they never received the vegan request. Which is strange because of the online postmates description of “vegan chocolate cake”
GetHuman-alyssong did not yet indicate what Postmates.com should do to make this right.
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Postmates.com

Customer service issue
Reported by GetHuman-alyssong
May 17th, 2018 - 10 mons ago
I have an issue with Postmates.com too
Fixed
Seen by 8 customers so far
Similar issue to 199 others
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Timeline
GetHuman-alyssong started working on this issue
May 17th, 2018 5:58am
GetHuman-alyssong indicated the issue is not fixed yet.
May 18th, 2018 6:59am
GetHuman-alyssong indicated the issue is not fixed yet.
May 29th, 2018 2:34am