I just place an order through postmates and I was double charged - need resolve

GetHuman677370's customer service issue with Postmates.com from May 2018

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GetHuman677370's next move: find and follow the right step-by-step guide.
Postmates.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman677370 will need to dig through the advice provided by Postmates.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman677370 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Postmates.com has better answers for you: Postmates.com Help Center
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Before contacting them, items GetHuman677370 may need:
Account holder name, Email address on the account, Phone number, and Billing address
The issue in GetHuman677370's own words
The problem: I just place an order through postmates and I was double charged - need resolve
GetHuman677370 did not yet indicate what Postmates.com should do to make this right.
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Postmates.com

Customer service issue
Reported by GetHuman677370
May 12th, 2018 - a yr ago
I have an issue with Postmates.com too
Not resolved
Seen by 8 customers so far
Similar issue to 588 others
0 customers following this
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Timeline
GetHuman677370 started working on this issue
May 12th, 2018 1:51am