I ordered my food over an hour ago, it never arrived, shows as "delivered", called and...

GetHuman640733's complaint issue with Postmates.com from April 2018

Help with my Postmates.com issue
I ordered my food over an hour ago, it never arrived, shows as "delivered", called and texted the driver and he never responded. I am filing a chargeback for the full amount. On top of that, I submitted a "help" request twice already and I haven't been contacted yet. I am demanding a full refund, do not dispute the chargeback as I never received the items and the service was horrible.
I trust that Postmates.com will make this right and come up with a resolution that is fair.
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Postmates.com

complaint issue
Reported by GetHuman640733
Apr 30th, 2018 - 3 mons ago
I have an issue with Postmates.com too
Not resolved
Seen by 7 customers so far
Similar issue to 4723 others
0 customers following this
Items needed
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Timeline
GetHuman640733 started working on this issue
Apr 30th 2:12am
GetHuman640733 indicated the issue is not fixed yet.
Apr 30th 3:19am
GetHuman640733 indicated the issue is not fixed yet.
May 1st 3:35am
GetHuman640733 indicated the issue is not fixed yet.
May 1st 3:39am
GetHuman640733 indicated the issue is not fixed yet.
May 2nd 4:52am