I ordered my food over an hour ago, it never arrived, shows as "delivered", called and...

GetHuman640733's complaint issue with Postmates.com from April 2018

Help with my Postmates.com issue
The issue in GetHuman640733's own words
I ordered my food over an hour ago, it never arrived, shows as "delivered", called and texted the driver and he never responded. I am filing a chargeback for the full amount. On top of that, I submitted a "help" request twice already and I haven't been contacted yet. I am demanding a full refund, do not dispute the chargeback as I never received the items and the service was horrible.
GetHuman640733 did not yet indicate what Postmates.com should do to make this right.
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Postmates.com

complaint issue
Reported by GetHuman640733
Apr 30th, 2018 - 7 mons ago
I have an issue with Postmates.com too
Not resolved
Seen by 11 customers so far
Similar issue to 21073 others
0 customers following this
Items needed
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Timeline
GetHuman640733 started working on this issue
Apr 30th 2:12am
GetHuman640733 indicated the issue is not fixed yet.
Apr 30th 3:19am
GetHuman640733 indicated the issue is not fixed yet.
May 1st 3:35am
GetHuman640733 indicated the issue is not fixed yet.
May 1st 3:39am
GetHuman640733 indicated the issue is not fixed yet.
May 2nd 4:52am