I am currently having issues with logging back into my PSN because of * step verificati...

GetHuman5887742's customer service issue with Playstation from March 2021

2 views | 43221 similar | 0 following
Help with my Playstation issue
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Before contacting them, items GetHuman5887742 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman5887742's own words
I am currently having issues with logging back into my PSN because of * step verification. I got logged out of everything for whatever reason and my old phone number was the number for the two step verification. I have my email and password I just need assistance in changing the phone number somehow. I do not have any backup codes and I am not logged into any other devices with PlayStation. I have tried to contact Playstation but no one has responded to me for help.

GetHuman5887742 did not yet indicate what Playstation should do to make this right.

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Playstation

Customer service issue
Reported by GetHuman5887742
Mar 25th, 2021 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 43221 others
0 customers following this

Timeline

GetHuman5887742 started working on this issue
Mar 25th 7:24pm
GetHuman5887742 indicated the issue is not fixed yet.
Mar 25th 7:24pm
GetHuman5887742 indicated the issue is not fixed yet.
Mar 25th 7:24pm
GetHuman5887742 indicated the issue is not fixed yet.
Mar 25th 7:24pm