Player Clapped-Scroll had my son suspended then hacked his account and spent $***.** fr...

GetHuman-especkpl's Hacked Account issue with Playstation from March 2021

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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-especkpl's own words
Player Clapped-Scroll had my son suspended then hacked his account and spent $***.** from MY bank account. I want him my money back! I want him, at the least suspended and investigated. Clapped-Scroll IM'ed my son saying "HA HA" basically saying look what I did. I hacked your account. He robbed me flat out. I am a foster parent of * children, I would offer the clothes off my back to anyone who needs help. But I can't have this other player Clapped-Scroll take our food money. Please help.

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Playstation

Hacked Account issue
Reported by GetHuman-especkpl
Mar 24th, 2021 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 43213 others
0 customers following this

Timeline

GetHuman-especkpl started working on this issue
Mar 24th 10:25pm