I have aproblem with mey PS*. I bought a download code for Marvels Spiderman DLC. This...
GetHuman5867260's customer service issue with Playstation from March 2021
Help with my Playstation issue
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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman5867260's own words
I have aproblem with mey PS*. I bought a download code for Marvels Spiderman DLC. This code was not for me but for my son. He is ** years old. The game and the DLC are for ** years. On the PS* I am the family manager and my son is the member. I freed him from the age restriction. Now I tried to use the code on my sons user account. The input was very easy and a green hook showed me that he agreed the code. Then I used the botton continue and I got an error message: Code is not valid or upused. (WS-*****-*).
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