I called earlier today because I was unable to order PlayStation plus membership throug...

GetHuman5867195's customer service issue with Playstation from March 2021

Help with my Playstation issue
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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman5867195's own words
I called earlier today because I was unable to order PlayStation plus membership through my console. I was told my account was locked to wait **hrs. I was entering the correct information and I received an error message the first time I tried to make a payment. I was also told I could order PlayStation plus membershiip on amazon. I went to amazon and ordered a ps membership. I receved an email. I was asked to enter in my CVV number to confirm the payment. When I put the CVV number in I received and error message.

GetHuman5867195 did not yet indicate what Playstation should do to make this right.

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Customer service issue
Reported by GetHuman5867195
Mar 20th, 2021 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 43140 others
0 customers following this


GetHuman5867195 started working on this issue
Mar 20th 8:12am