PlayStation * was recently hacked and now I am unable to recover by account and over...

GetHuman5532389's Recover Account issue with Playstation from December 2020

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Before contacting them, items GetHuman5532389 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman5532389's own words
PlayStation * was recently hacked and now I am unable to recover by account and over ***$ worth of purchases was taken out of my account due to the hack. I have tried to contact PlayStation support but have not been successful all throughout the day. All I need is to speak to a representative that can give me access back to my account.

GetHuman5532389 did not yet indicate what Playstation should do to make this right.

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Playstation

Recover Account issue
Reported by GetHuman5532389
Dec 8th, 2020 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 39210 others
0 customers following this

Timeline

GetHuman5532389 started working on this issue
Dec 8th, 2020 2:49am
GetHuman5532389 indicated the issue is not fixed yet.
Dec 8th, 2020 2:50am
GetHuman5532389 indicated the issue is not fixed yet.
Dec 8th, 2020 2:50am
GetHuman5532389 indicated the issue is not fixed yet.
Dec 8th, 2020 2:50am
GetHuman5532389 indicated the issue is not fixed yet.
Dec 8th, 2020 2:50am

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