All of my games are saying that they require updates that I do not have enough storage...

GetHuman-mrtickl's customer service issue with Playstation from January 2020

Help with my Playstation issue
First: share to improve GetHuman-mrtickl's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-mrtickl may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-mrtickl's own words
All of my games are saying that they require updates that I do not have enough storage space for. For example, one game is saying that it requires ** GB more of free space when I already have ** GB of free space for a ** GB update. Another game needs ** GB more of free space for a * GB update. I can’t play any of the games until I install the updates. On my friend’s PS*, the updates are installing as the correct size but on mine they are installing as large files that take up a lot of space. I just want to know how I can fix this issue so the updates will install as the normal size and I can play the games again.

GetHuman-mrtickl did not yet indicate what Playstation should do to make this right.

How GetHuman-mrtickl fixed the problem

We are waiting for GetHuman-mrtickl to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Playstation's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Playstation issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Playstation

Customer service issue
Reported by GetHuman-mrtickl
Jan 25th, 2020 - 9 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 58162 others
0 customers following this

Timeline

GetHuman-mrtickl started working on this issue
Jan 25th 1:45am

Setup Your New Home Easily

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians