Somebody hacked into my account and spent $*** on my PlayStation account and PayPal wil...

GetHuman4163129's Hacked Account issue with Playstation from December 2019

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Before contacting them, items GetHuman4163129 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman4163129's own words
Somebody hacked into my account and spent $*** on my PlayStation account and PayPal will not refund me because I have to go through Sony because of my billing agreement. I cannot access my account because the hacker changed my email and sign in for the account and I’m unable to change it please give me a call or send an email, thanks Travis

GetHuman4163129 did not yet indicate what Playstation should do to make this right.

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Playstation

Hacked Account issue
Reported by GetHuman4163129
Dec 28th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 51456 others
0 customers following this

Timeline

GetHuman4163129 started working on this issue
Dec 28th, 2019 4:14am

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