Hi I was trying to sign into my psn on the PlayStation mobile app and for some reason m...

GetHuman-seanie's Account Access issue with Playstation from December 2019

Help with my Playstation issue
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-seanie's own words
Hi I was trying to sign into my psn on the PlayStation mobile app and for some reason my password was not working I tryed it a couple of time and gave a few other passwords a go after awhile it popped up with an error saying I needed to contact customer support to get help there was no number on the error it just said contact customer support

GetHuman-seanie did not yet indicate what Playstation should do to make this right.

How GetHuman-seanie fixed the problem

We are waiting for GetHuman-seanie to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Playstation's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Playstation issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Account Access issue
Reported by GetHuman-seanie
Dec 13th, 2019 - a year ago
Seen by 4 customers so far
Similar issue to 46298 others
0 customers following this
Items needed
Console Type
Email on Account
Date of Birth
Purchase Amount
Transaction Number


GetHuman-seanie started working on this issue
Dec 13th, 2019 11:04pm
GetHuman-seanie confirmed the issue is fixed. Hooray!
Dec 14th, 2019 8:55am

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies