Hi I was trying to sign into my psn on the PlayStation mobile app and for some reason m...

GetHuman-seanie's Account Access issue with Playstation from December 2019

Help with my Playstation issue
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-seanie's own words
Hi I was trying to sign into my psn on the PlayStation mobile app and for some reason my password was not working I tryed it a couple of time and gave a few other passwords a go after awhile it popped up with an error saying I needed to contact customer support to get help there was no number on the error it just said contact customer support

GetHuman-seanie did not yet indicate what Playstation should do to make this right.

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Playstation

Account Access issue
Reported by GetHuman-seanie
Dec 13th, 2019 - a year ago
Fixed
Seen by 4 customers so far
Similar issue to 46298 others
0 customers following this
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number

Timeline

GetHuman-seanie started working on this issue
Dec 13th, 2019 11:04pm
GetHuman-seanie confirmed the issue is fixed. Hooray!
Dec 14th, 2019 8:55am

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