Someone hacked our account. They changed our password and email for playstation network...
GetHuman-grifomus's Hacked Account issue with Playstation from December 2019
Help with my Playstation issue
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Before contacting them, items GetHuman-grifomus may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-grifomus's own words
Someone hacked our account. They changed our password and email for playstation network. What needs to be fixed is us available to change our email and password for playstation metwork. On the account of CMo****
GetHuman-grifomus did not yet indicate what Playstation should do to make this right.
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How GetHuman-grifomus fixed the problem
We are waiting for GetHuman-grifomus to fix the problem and share the solution with the rest of us customers.
Please help with my Playstation issue
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