I paid for a year subscription for PlayStation Now when I meant to pay for PlayStation...

GetHuman-vmilner's Refund a Charge issue with Playstation from October 2019

Help with my Playstation issue
The issue in GetHuman-vmilner's own words
I paid for a year subscription for PlayStation Now when I meant to pay for PlayStation plus, I got them mixed and it was completely by accident, its still active on my PlayStation but I haven't used it due to Internet connection. I've already sent a refund form and had an email stating someone will get back to me in ** hours but this was on Sunday and it's now Tuesday. I'd prefer to pay for PlayStation plus as I know I won't use playstation now, can you please help me?

GetHuman-vmilner did not yet indicate what Playstation should do to make this right.

How GetHuman-vmilner fixed the problem
I got a refund as I didn't use anything on the playstation now subscription
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Playstation

Refund a Charge issue
Reported by GetHuman-vmilner
Oct 15th, 2019 - a year ago
Fixed
GetHuman-vmilner shared how to fix
Seen by 7 customers so far
Similar issue to 77636 others
0 customers following this
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number

Timeline

GetHuman-vmilner started working on this issue
Oct 15th, 2019 10:08am
GetHuman-vmilner confirmed the issue is fixed. Hooray!
Oct 15th, 2019 10:09am
GetHuman-vmilner indicated the issue is not fixed yet.
Oct 15th, 2019 10:09am
GetHuman-vmilner confirmed the issue is fixed. Hooray!
Oct 17th, 2019 4:04pm
GetHuman-vmilner indicated the issue is not fixed yet.
Oct 17th, 2019 4:04pm
GetHuman-vmilner confirmed the issue is fixed. Hooray!
Oct 17th, 2019 4:04pm
GetHuman-vmilner confirmed the issue is fixed. Hooray!
Oct 18th, 2019 8:33am
GetHuman-vmilner confirmed the issue is fixed. Hooray!
Oct 21st, 2019 7:37pm

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