I've had my ps* for years, hooked up to many different WiFi, I've played off line for o...
GetHuman-callster's customer service issue with Playstation from February 2019
Help with my Playstation issue
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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-callster's own words
I've had my ps* for years, hooked up to many different WiFi, I've played off line for over a year, now I can't connect to WiFi, tried everything wireless possible, I don't have an Ethernet cable, the ps* fails to find an ip address, tried to hotspot with my phone, I get the same failure, other devices are connected to the internet, my service provider has given me the ip address but I can't access the default gateway or primary and secondary DNS info, if I bought an Ethernet would I have to use it all the time if it worked? I'm stuck.
GetHuman-callster did not yet indicate what Playstation should do to make this right.
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