I got my account hacked and was wondering if you guys could help me recover it I've had...
GetHuman2225305's customer service issue with Playstation from February 2019
Help with my Playstation issue
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What went wrong?
Waiting to see what went wrong with our suggestion for how to get Playstation help.
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Before contacting them, items GetHuman2225305 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman2225305's own words
I got my account hacked and was wondering if you guys could help me recover it I've had some messages regarding that I talked to a agent but then I waited a couple hours and it says error the person who hacked my account is taipan*kk I would like him suspended or even banned because he says in one of his YouTube videos that he hacked kids for their own accounts I am very angry at the moment and I was hoping it you guys can reach back to me asap .
GetHuman2225305 did not yet indicate what Playstation should do to make this right.
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